Shipping and Returns
Shipping:
- We offer FREE shipping for orders over $175 (before taxes) across Canada.
- $15 flat rate for orders under $175 in Canada
- $20 flat rate shipping to US addresses.
- We do our best to ship within 24 hours. You will receive tracking via email.
- Prices for Canadian shoppers are all in $CAD, and all transactions will have 5% GST as well as any additional taxes based on your shipping address.
- Prices for US shoppers are all in $USD. Any duties/charges to import shipments to the US is the customers responsibility.
- Yo Mama Maternity does not accept responsibility for delays in shipping due to shipping companies or rural addresses.
Returns:
- Our policy is simple - we want you to love what you have ordered but recognize sometimes things do not work out.
Who pays for the shipping charges for returns?
- The customer is responsible for the postage cost of returning items to us.
When will my return be processed?
- We will process all returns the same day your parcel is received. Refunds can only be credited in the original form paid. Please send parcels back by a secure traceable method (such as express post) to ensure a safe delivery. You will receive an email notification once your return has been processed. Please allow up to 10 days for your refund to appear on your statement.
How do I make an exchange/return?
- Due to the nature of not being able to try these items on first, Yo Mama Maternity will gladly offer a refund for online purchases IF you ship your unused item/s in original condition within 14 days of delivery.
- Last Chance Sale items, are a FINAL SALE and may not be returned or exchanged.
- In store return policy does NOT offer refunds.
- All exchanges are processed as a new sale and return. Should you require a different size, simply place and pay for a new order online and send your original order back to us for a refund or store credit. Due to our high turnover of stock, this process ensures that you get your new items before they sell out in the size/colour you want.
- Items must be returned in its original condition (tags attached, unwashed, NO perfume smells or odours, pet hair and items must be unworn).
- Please enclose the receipt provided with your order and mail returns to: Yo Mama Maternity, 9522 170 St., Edmonton AB, T5T 5R5.